PRESENCE OS PRIVACY & COOKIES POLICY
This policy (“privacy policy”) describes how Pixis and its affiliates (collectively “Pixis”, “we”, “our”, “us”) collect, use, share or otherwise process your personal information in relation to its website, applications, products, services, events, and experiences that reference this privacy policy. This Privacy Policy also applies to the Presence OS platform and related mobile applications, including any AI-enabled functionality, social media integrations, automated content generation tools, analytics dashboards, and publishing workflows made available through the Pixis Services (collectively, the “Services”). Certain features of the Services may process user inputs using artificial intelligence systems and automated technologies, including third-party AI model providers, in order to generate content drafts, insights, recommendations, analytics, or other outputs. You should familiarize yourself with this Pixis privacy policy because it establishes your rights and responsibilities as a User of our website, applications, products, and services.
This privacy policy applies to:
- visitors of our website located at https://pixis.ai/ (“website”), who view only publicly available content (“visitors”);
- users of Pixis’s software platforms, dashboards, mobile applications, and related documentation (“platform users”) provided through our websites and applications ( “Pixis services”);
- end users interacting with content, communications, or social media posts created or published using the Pixis Services;
- and any user, which includes visitors, platform users, end users, and any individual or an entity who visits the Platform or avails or who wishes to avail the Pixis Services (“user” or “you”).
For certain products such as Presence OS, Pixis may process user inputs submitted through the platform, including text prompts, voice inputs, uploaded files, social media account information, and related metadata in order to generate AI-assisted outputs, analytics, or recommendations.
Pixis Services are designed for businesses and are not intended for personal/ individual use. We, hence treat most individuals who contact us about our services, including all visitors (except visitors who are end users) and Platform Users, as individuals acting as business representatives rather than in their personal capacity. To the extent we process the personal information of end users, we do so in our capacity as a service provider/processor in pursuant of the contractual arrangements with our business customers that may include the advertiser, publisher, and/or their agents who are the data controllers of your data and who may use this information for their lawful advertising purposes to provide you with a more tailored online advertising experience.
This privacy policy has been designed with these key principles in mind:
To set out the required disclosures about the way we use information that you share with us as visitors, platform users, and end users.
To ensure that you understand what information we collect with your permission, what we do, and, most importantly, what we do not do with that information.
To assume responsibility for protecting your rights and your privacy under this policy.
Highlights of what the privacy policy covers:
The use of cookies and other tracking technologies.
The transfer of your information outside of the country where you live.
The collection, use, processing, and retention of your information by the entities described in this privacy policy, including Pixis, as Data Controller (where applicable), as indicated at the bottom of this document.
For purposes of this policy:
‘Personal Information’ for non-residents of the European Economic Area (other than California residents) means any information that can be used to identify, contact, or precisely locate a person, including name, email, address, and telephone number.
‘Personal Information’ for residents of the European Economic Area means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. This includes IP address and advertising ID (IDFA/AAID).
‘Personal Information’ for residents of California means information that identifies a particular California consumer or household, including, without limitation, name, unique personal identifier, online identifier, geolocation data, professional or employment-related information, or other information as defined in the CCPA. This includes IP address and advertising ID (IDFA/AAID).
‘Non-Personal Information’ means information not included in the definition of Personal Information, such as pages or ads visited, time spent on pages, browser and device type, and referring and exit pages.
‘Data Controller’ refers to entities including advertisers and publishers with whom you may have shared any data which alone or jointly with others determines the purposes and means of the processing of personal information.
‘Personal Data Breach’ means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal information transmitted, stored, or otherwise processed in connection with the provision of the Pixis Services.
1. Information we collect/receive
In general, there are three categories of information we collect:
information that we can use to provide additional features and improved experiences if you choose to share that information;
information that we must have for you to use the Pixis Services; and
information collected from your interaction with the Pixis services.
Personal Information collected is either by consent or performance of a contract/agreement with you and/or for any pre-contractual obligations thereof.
This Personal Information includes, but is not limited to, name, email id, address, contact number, organization name, job title, account credentials, and business contact details. For certain Pixis platforms, including Presence OS, Pixis may also collect user inputs submitted through the platform, including text prompts, uploaded documents, draft content, voice inputs, or other content provided by users for processing through the Services (“User Inputs”). Where voice input functionality is enabled, Pixis may process audio inputs using speech-to-text technologies in order to convert spoken input into text for use within the Services.
Where users connect third-party accounts to the Services (for example, social media platforms such as LinkedIn), Pixis may receive account identifiers, authentication tokens, profile metadata, and other information necessary to enable the requested integrations and publishing functionality.
2. How we use that information
Information we collect may be transferred, stored, used, and/or processed as follows:
Contact information: When you contact us through the ‘Contact Us’, ‘Book A Demo’, ‘Get Access’, and ‘Subscribe’ buttons on the website, register for a Pixis-sponsored marketing event either using a landing page or event management provider, or become a platform user of the Pixis services, you will be asked to provide us with certain personal information about yourself. This may include your name, email address, name of your organization, or contact number. Consistent with any permissions you may have communicated to us, we may use this information to communicate with you regarding Pixis services, product updates, training sessions, events, webinars, or research initiatives.
Where users interact with AI-enabled features within the Pixis Services, including Presence OS, Pixis may process user inputs and related data through automated systems and artificial intelligence models in order to generate draft content, insights, analytics, recommendations, or suggested outputs. Such processing may involve the use of third-party artificial intelligence model providers, speech-to-text services, analytics providers, and cloud infrastructure providers that support the functionality of the Services. Pixis uses such providers solely to enable the requested services and requires such providers to implement appropriate safeguards designed to protect personal information.
Use of Cookies and Similar Technologies: Pixis may use cookies, local storage, and similar technologies to support the operation and functionality of the Services. These technologies may be used for purposes including authentication, session management, security monitoring, analytics, and improving user experience. Users may control the use of cookies through their browser settings; however, disabling certain cookies may affect the functionality or availability of certain features of the Services.
Billing information: In certain circumstances, to use the Pixis services, you may be required to provide additional information, which may include a name, credit card number, and expiration date. Pixis uses this information to process payments. In certain circumstances Pixis uses third-party service providers to manage credit card processing.
User activity data: In an ongoing effort to improve the website and the Pixis services, we automatically collect certain information when visitors visit the website and when platform users use the Pixis services (“User Activity Data”). This information may include IP address, browser and device type and language, referring and exit pages and URLs, date and time, amount of time spent on pages, what sections of the website visitors visit, and other aggregate user data concerning your use of the website and the Pixis services. In connection with certain Pixis platforms, Pixis may also collect technical metadata associated with platform usage, including authentication logs, device identifiers, session identifiers, API request logs, and notification tokens used to support platform functionality, security monitoring, and service performance.
3. Data retention
Pixis will retain your personal information only for as long as necessary to fulfill the relevant purposes set out in this privacy policy, as may be required by law or as otherwise communicated to you. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law(s). Pixis will also retain user activity data for internal analysis purposes. User activity data is generally retained for a short period of time, except when this information is used to strengthen the security or to improve the functionality of the Pixis services or when we are legally obligated to retain this data for longer periods.
4. Sharing and Disclosure of your Personal Information
We may share your information at your direction or as described below at the time of sharing.
Customers: We share user activity and ad interaction data with our customers, who may use this information for their lawful advertising purposes to provide you with a more personalized online advertising experience. We follow customer instructions concerning sharing and disclosing this data, including any applicable terms in our customer agreement or customers’ use of the Pixis services.
Third-party service providers: Pixis may share your information with third-party service providers that support us in delivering the Pixis services to our customers. Such service providers may include cloud hosting providers, artificial intelligence model providers, speech-to-text providers, analytics providers, authentication providers, messaging infrastructure providers, and payment processors. These providers may process personal information solely on Pixis’s behalf and in accordance with contractual obligations requiring them to protect the confidentiality and security of such information.
To comply with the law: Pixis may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties if and to the extent we are required to do so by law, regulation, or legal process.
Business transfers: If Pixis undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, we may sell, transfer, or share some or all our assets, including your personal information. To the extent required by applicable law, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
To enforce our rights, prevent fraud, and for safety: Pixis may use personal information to protect and defend the rights, property, or safety of Pixis or its customers, including enforcing contracts or policies or in connection with investigating and preventing fraud or security issues.
Corporate affiliates: Pixis may share data with its corporate affiliates, its parents, and/or subsidiaries. Others Pixis may also disclose your information under circumstances not mentioned here with the prior consent of the person or third-party that submitted the information to us.
5. Your Choices
Cookies Usually, you can stop your browser from accepting cookies in general or from accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can typically find these settings in the ‘options’ or ‘preferences’ section of your browser.
Marketing communications You may choose to sign-up for marketing or other communications from Pixis on the website. Should you choose to unsubscribe from any lists for which you registered, you may do so by following the instructions on how to unsubscribe provided in all Pixis communications or by emailing dpo@pixis.ai.
6. How do we protect your information
Pixis uses reasonable technical and organizational security measures to safeguard personal information submitted to us voluntarily through our website or the Pixis services or collected through interactions with the Pixis services. However, no security measures are perfect or impenetrable. We cannot control the actions of third parties with whom you elect to share your personal information, and we cannot accept liability for improper access to that data. We cannot guarantee that only authorized persons will view your personal information. We cannot ensure that the information you share on our website and/or through Pixis services will not become publicly available.
Personal data breach notification In the event that your information is compromised, we will notify you and competent supervisory authority(ies) within 72 hours via e-mail with information about the extent of the breach, affected data, any impact on the service, and Pixis’s action plan for measures to secure the information and limit any possible detrimental effect on the data subjects.
7. Where do we store the information
Our servers and infrastructure may be located in India and in other jurisdictions where Pixis or its service providers maintain operations. Personal information may therefore be transferred to and processed in countries including India, the United States, and other jurisdictions where Pixis or its infrastructure providers operate data processing facilities. Where such cross-border transfers occur, Pixis implements appropriate safeguards designed to protect personal information in accordance with applicable data protection laws.
8. Third-party social media features
Our website may use social media features, such as ‘Like’ and ‘Share’ buttons, operated by third parties such as Facebook, Instagram, LinkedIn, Twitter, etc. Certain Pixis services, including Presence OS, may also enable users to connect their social media accounts in order to create, schedule, or publish content directly through such platforms. Where users enable such integrations, Pixis may receive limited account information necessary to enable authentication, posting, or analytics functionality. Your interactions with these third-party platforms are governed by the privacy policies and terms of those platforms.
9. Trusted Third-Party Solutions Providers
Pixis uses trusted third-party solution providers who design and manage their services in alignment with industry security standards such as SOC2 and ISO 27001. Pixis may utilize cloud infrastructure providers, artificial intelligence model providers, analytics providers, messaging infrastructure providers, and other technical service providers to support the operation of its services.
10. Sale of Personal Information
Pixis does not sell the Personal Information collected for commercial purposes.
11. Children’s Privacy
The Website and Pixis Services are not directed to children under the age of 13, and Pixis does not knowingly collect personal information from children under the age of 13. If Pixis becomes aware that personal information has been collected from a child under 13 without appropriate consent, Pixis will take reasonable steps to delete such information.
12. Links to other sites
Our website and the ads we serve on behalf of customers may, from time to time, contain links to external websites. Pixis encourages you to review the privacy and security policies of any externally linked websites whose information practices may be different from ours. Pixis assumes no responsibility or liability for the information, collection, and disclosure practices of any external websites that a visitor can access through the website or the Pixis services. Please check the privacy policies of these external websites before you submit any personal information or other information to them.
13. Your Rights
You have the right under this privacy policy and by the applicable laws to:
The right to notice
The right to request access, correction in your Personal Information
The right to say no to the sale or processing of your Personal Information
The right to delete or transfer your personal information
The right not to be discriminated against
The right to withdraw your consent
14. Exercising your rights
You may exercise your rights of access, rectification, object, transfer, restriction, and erasure by contacting us at dpo@pixis.ai. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will respond to you as soon as possible. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA. In order to exercise any of your rights under the CCPA, and if you are a California resident, you (or a person registered with the California Secretary of State that you authorize to act on your behalf) can contact us at dpo@pixis.ai.
15. Contact Information
If you have any questions regarding the privacy policy, our use of cookies, or our policies regarding the collection, use, processing, retention, and/or disclosure of your personal information, you may contact us by post at:
Aiquire Inc. (‘Pixis’) 21 W 46th St Ste 0801
New York, NY 10036, USA
or by emailing at: dpo@pixis.ai
Our Data Protection Officer (DPO) provides help and guidance to ensure we apply good practice standards for protecting personal information. You can reach our DPO by email at dpo@pixis.ai to submit inquiries regarding personal information, privacy, and security.
16. Your Consent
By accessing or using the Pixis website, applications, or Services, you acknowledge that you have read and understood this Privacy Policy.
17. Changes to the privacy policy
We may, at our discretion, update this policy from time to time and mandatorily at least once every year. We’ll notify you of material changes to the privacy policy via a notice on our home page. In some cases, we will notify you in advance, and your continued use of the website and the Pixis services after Pixis posts a revised privacy policy signifies your acceptance of the revised privacy policy. We recommend reviewing this privacy policy regularly to ensure that you are updated to any and all changes.
Disclosure:
Pixis and Pixis Analytics’ use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Thank you for reading our Privacy Policy!